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Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.
What is J-Care?
It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!
General Site Guidelines
Proper site planning, site maintenance, and layout of the equipment, rack or cabinet (if used), or wiring closet are essential for efficient operation of the switch.
To plan and create an acceptable operating environment for your EX-series switch and avoid environmentally caused equipment failures:
- Keep the area around the chassis free from dust and conductive material, such as metal flakes.
- Follow prescribed airflow guidelines to ensure that the cooling system functions properly and that exhaust from other equipment does not blow into the intake vents of the switch.
- Follow the prescribed ESD procedures to avoid damaging the equipment. Static discharge can cause components to fail completely or intermittently over time.
- Install the switch in a secure area, so that only qualified personnel can access the switch.